Communications Manager

Job Description

Communications Manager

General Summary:

Reports to Vice President of Retail

As a communications Manager, you will play a pivotal role in shaping and managing both internal and external communications for the Greater Houston Retailers Association (GHRA). This dynamic position requires a strategic thinker with excellent communication skills, the ability to convey complex messages clearly, and a keen understanding of brand management. You will be responsible for crafting compelling narratives, ensuring consistency in messaging, and fostering positive relationships with both internal and external stakeholders.

Essential Functions:

Internal Communication:

  • Develop and implement a comprehensive internal communication strategy that aligns with organizational goals and values.
  • Create engaging content for various internal channels, including magazine, intranet, and email communications.
  • Facilitate communication between different departments to ensure a unified and cohesive organizational message.
  • Organize and lead internal events to promote team building, collaboration, and a positive corporate culture.
  • Manage the internal communication calendar, ensuring timely and relevant distribution of information.

External Communication:

  • Develop and execute external communication strategies to enhance the company’s brands and reputation.
  • Serve as the primary spokesperson for the organization, building and maintaining positive relationships with media outlets.
  • Collaborate with others to craft press releases, articles, and other materials to communicate key messages and milestones to external audiences.
  • Monitor and analyze media coverage to identify opportunities and address potential issues.
  • Coordinate with marketing teams to ensure consistency in messaging across all external communication channels.

Brand Support:

  • Uphold and enhance the organization’s brand identity by ensuring consistency in messaging and visual elements.
  • Collaborate with design teams to create visually appealing and effective communication materials.
  • Develop and enforce brand guidelines to maintain a unified brand image.

Conduct market research to stay informed about industry trends and competitor communications.

Experience and Skills:

  • Proven experience in communications, with a focus on both internal and external messaging.
  • Strong written and verbal communication skills, with the ability to tailor messages for different audiences.
  • Excellent organizational and project management skills.
  • Familiarity with digital communication tools and platforms.
  • Ability to work collaboratively and cross-functionally within the organization.
  • Strategic thinker with the ability to see the big picture while paying attention to detail.
  • Creative and innovative approach to communication.
  • Strong interpersonal skills and the ability to build positive relationships.
  • Ability to thrive in a fast-paced and dynamic work environment.
  • A commitment to maintaining the highest standards of professionalism and integrity.

Educational Requirements:

  • Bachelor’s degree in communications, Public Relations, Marketing, or a related field.

Physical Requirements:

  • May be driving, standing, or sitting for extend period of times.
  • Able to lift, carry, and lower totes weighing up to 50 pounds.
  • Some days of prolonged walking

BENEFITS SUMMARY:

Generous benefits such as medical, dental, and vision insurance begin on the 1st of the month after 30-days. Industry-leading 401(k) up to 5% company match starts on the 1st of the month after 60-days day. Paid holidays, vacation time, educational assistance/training program, and more!

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