GHRA Warehouse and Distribution Center
7110 Bellerive Drive, Houston, TX 77036
Van Delivery Driver
General Summary:
The Van Delivery Driver/Driver Helper position will be responsible for transporting grocery deliveries and hotshot deliveries utilizing a cargo van. When there are no grocery orders or hotshot deliveries the employee will work as a promo driver, or driver helper for the transportation department. This position is also expected to transition into a route driver position after successfully demonstrating the correct attitude and aptitude for the position.
Primary Responsibility:
The Van Grocery Driver/ Driver Helper position will deliver promotional product within GHRA delivery zones, and ride as a driver helper on other occasion. They will be responsible for efficiently and safely delivering product to our members. They are expected to maintain their company vehicle in proper working condition and maintain a safe driver record. When working as a driver helper they are expected to assist and learn the entire delivery process from the driver.
Van Delivery Driver/ driver helper requirements:
- Report to dispatch at required start times.
- Do a pre-trip of van.
- Log into route tablet.
- Check paperwork matches route in tablet and the product.
- Log on duty in tablet.
- Load product in van.
- Arrive and depart each stop at the required times.
- Greet the member, verify it is the correct address, deliver product.
- Have member sign for product and take picture of the completed POD.
- Notate on POD any refusals and returns with explanations.
- Complete entire route and inform dispatch if for reason you cannot.
- Upon return to terminal, bring all returns to the RMA specialist.
- Do a post-trip on your unit and inform dispatch of any findings.
- Place your tablet on charger and clock out.
To transition into a route driver, the employee must learn as an driver helper and demonstrate a sustain history of the following capabilities and knowledge:
- clocking in within the required start times and in proper uniform.
- performing proper pre-trips,
- acquire and maintain the proper license and attain a DOT medical card.
- checking paperwork matches route, including having the correct pallets and cold totes.
- logging into their route tablets, electronic logs books, and connecting to their units.
- departing the yard within the departure time limit.
- following delivery procedures at stops, such as counting tobacco, grocery, and cold totes.
- Arriving and departing from delivery stops in their tablets.
- filling out PODs and taking pictures of PODs with tablet.
- meeting stop time requirement at all stops.
- giving great customer service and relating any problems to dispatch.
- unloading their van/truck upon return to yard.
- completing proper post trip.
- returning empty totes and returns with RMA specialist.
- returning keys, PODs, and placing their tablets on charging stand.
- clocking out within requirement time frame.
Understand and comply with FMCSA compliance and DOT Policies.
Qualifications
Experience and Skills:
- Valid Class C or higher driver license
- Over 23 year of age
- Ability to learn quickly.
- Excellent communication skills
- Ability to learn driver technologies such as Maven and Samsara ELD devices.
Physical Requirements:
- May be standing or sitting for extend period of times
- Able to lift/push a minimum of 50 lbs.
The above statements reflect the general duties and responsibilities necessary to describe the principal functions of the job, as identified, and shall not be considered an exhaustive list of job responsibilities which may be inherent in the job. Responsibilities are subject to change.
Delivery Driver Helper
General Summary:
Reports to Transportation supervisor
Responsible for transporting and unloading merchandise at customer locations.
Primary Responsibility:
Assist company drivers with all deliveries. The Driver Helper’s responsibilities include loading and unloading products by hand or by use of hand trucks, collecting all Return products and empty totes upon approval by customer service, and ensuring that the delivery vehicle is always clean.
Essential Functions:
- Loading and unloading company products.
- Assisting drivers to find delivery locations.
- Keeping accurate delivery records and reports.
- Reporting all delivery-related problems to Dispatch.
- Effectively communicating with clients and customers to resolve complaints.
- Partnering with dispatch to notify the driver of any changes to daily routes.
- Assisting with the unloading of the delivery vehicle at the end of each shift.
- Obtaining members’ signatures as an acknowledgment of having received the delivered products.
- Ensuring that all safety policies and procedures are adhered to.
Experience and Skills:
- Proven customer service experience is preferred.
- The ability to work in a fast-paced environment.
- The ability to work flexible hours.
- The ability to lift heavy objects.
- Excellent communication skills.
- Strong work ethic
- Able to multi-task and work in a fast-paced environment
Educational Requirements:
- High school diploma or GED.
Physical Requirements:
- Lifting: Will be required to lift items up to 75 lbs.
- Pushing/Pulling: Pallet jack or dolly-pulling product out of the trailer
- Standing: To operate controls on equipment
- Walking: With pallet jack or dolly
- Squatting: To restack items if needed
The above statements reflect the general duties and responsibilities necessary to describe the principal functions of the job, as identified, and shall not be considered an exhaustive list of job responsibilities which may be inherent in the job. Responsibilities are subject to change.
Promotions Driver/ Helper
General Summary:
Reports to Transportation supervisor
Responsible for transporting and unloading merchandise at customer locations.
Primary Responsibility:
Maintains a high level of customer satisfaction through timely and accurate deliveries. Ensures proper product returns and accurate invoicing. Ensures deliveries are in accordance with the Department of Transportation (DOT) regulations.
Essential Functions:
- Responsible for the transportation of products to customer locations
- Unloads, and verifies products properly at customer locations
- Delivers all returned product and empty totes back to the warehouse daily
- Accountable for all assigned company assets
- Truck equipment/inventory
- Service and appearance
- Record retention and maintenance requirements
- Follows all operational and quality control procedures
- Maintains all government requirements
- Performs all other duties as assigned
Experience and Skills:
- 1-2 years driving experience with class C license
- Able to communicate effectively with customers and coworkers
- Ability to work with little supervision
- Excellent verbal communication
- Maintains professional appearance
- Ability to read maps
- Able to multi-task and work in a fast-paced environment
- Lift gate experience
Educational Requirements:
- Class “C” driver’s license
- Completed Drivers safety classes
Physical Requirements:
- Lifting: Will be required to lift items up to 75 lbs.
- Pushing/Pulling: Pallet jack or dolly-pulling product out of the trailer
- Standing: To operate controls on equipment
- Sitting: Drive from one location to another
- Climbing: Up and down enter/exit truck up to 18in. high and climb ladder, steps and ramps
- Walking: With pallet jack or dolly
- Squatting: To restack items if needed
- Stooping: To adjust dock ramps
The above statements reflect the general duties and responsibilities necessary to describe the principal functions of the job, as identified, and shall not be considered an exhaustive list of job responsibilities which may be inherent in the job. Responsibilities are subject to change.
Order Selector
Job Description
Order Selector
General Summary:
Reports to Puller Supervisor
Accountable for selecting items for customers’ orders in a timely and accurate manner.
Primary Responsibility:
Selects and picks each item in accordance with standard procedures. Places selected items in assigned loading areas. Ensures a safe and clean work environment to prevent injuries.
Essential Functions:
- Transfers electronically selected orders into distribution bins
- Maintains assigned equipment
- Moves merchandise from selection area to loading area
- Responsible for meeting company standards for productivity
- Responsible for maintaining quality control on all products handled
- All other duties as assigned
Qualifications
Experience and Skills:
- Preferred minimum 1 year experience in warehouse operations
- Certified on all equipment necessary to perform duties
- Good communications skills
- Ability to work with minimal supervision
Educational Requirements:
- High School Diploma or equivalent
Physical Requirements:
- Prolonged walking and standing for 8 continuous hours including but not limited to a concrete or tile surface
- Product replenishing which includes frequent bending, stooping, crouching, reaching, balancing, pushing, and pulling
- Must be able to lift 50 lbs.
Additional Information:
Starting Date: Immediate
The above statements reflect the general duties and responsibilities necessary to describe the principal functions of the job, as identified, and shall not be considered an exhaustive list of job responsibilities which may be inherent in the job. Responsibilities are subject to change.
Grocery Stocker – Night
The Night Shift Grocery Stocker - Sunday - Thursday - Start time 6:00 pm
The Greater Houston Retailers Cooperative Association, Inc. is one of the leading independent convenience store cooperatives in the nation. GHRA provides many benefits and values to its members. GHRA operates a full service warehouse and distribution center supplying goods and services to the convenience store industry.
The Night Shift Grocery Stocker is responsible for ensuring the smooth replenishment and maintenance of store goods during overnight hours.
Primary Responsibility: The Grocery Stocker is accountable for the efficient flow of merchandise from delivery to its placement on the sales floor or internal storage. This includes unpacking, processing, organizing, and stocking items in an orderly manner while ensuring that all products are properly labeled, priced, and easily accessible.
Essential Functions:
- Enhances the brand image of both the products and the store, and positively impact the customer experience
- Ensures that all items are stocked and area is ready for customers to shop
- Ensures that warehouse is clean and safe to shop
- Sorts grocery items and assigns them with relevant labels and price tags
- Stacks goods in an organized manner in the store shelves
- Maintains replenishment of products in a timely manner
- Keeps products rotated and maintains product quality
- Ensures perishable goods are stored at the appropriate temperature
- Maintains regular inventory counts.
- Prominently displaying promotional offers
- Reports damages and discrepancies to the supervisor
- Co-coordinating work functions with the sales team and other departments
- Fronting and facing products
Qualifications
Experience and Skills:
- 2-3 years’ experience working with scanners and in a large distribution company
- Excellent written and verbal communication abilities
- Ability to effectively manage time, meet targets and work in a team
- In compliance with the food and safety regulations
Educational Requirements:
- High school diploma or equivalent
Physical Requirements:
- Prolonged walking and standing for 8 continuous hours including but not limited to a concrete or tile surface
- Product replenishing which includes frequent bending, stooping, crouching, reaching, balancing, pushing and pulling
- Must be able to lift 50 lbs.
The above statements reflect the general duties and responsibilities necessary to describe the principal functions of the job, as identified, and shall not be considered an exhaustive list of job responsibilities which may be inherent in the job. Responsibilities are subject to change.
Deliver Driver – Class C
Delivery Driver- Class C
Responsible for transporting, unloading and staging merchandise at customer locations.
Primary Responsibility:
Maintains a high level of customer satisfaction through timely and accurate deliveries. Ensures proper product returns and accurate invoicing. Ensures deliveries are in accordance with the Department of Transportation (DOT) regulations.
Essential Functions:
- Responsible for the transportation of products to customer locations
- Unloads, stages and verifies products properly at customer locations
- Ensures proper documentation of all returns
- Delivers all returned product and empty totes back to the warehouse daily
- Accountable for all assigned company assets
- Truck equipment/inventory
- Service and appearance
- Record retention and maintenance requirements
- Follows all operational and quality control procedures
- Maintains all government requirements
- Performs all other duties as assigned
Qualifications
Experience and Skills:
- 2-3 years driving 26FT box truck experience with class C license
- Able to communicate effectively with customers and coworkers
- Ability to work with little supervision
- Excellent verbal communication
- Maintains professional appearance
- Ability to read maps
- Able to multi-task and work in a fast-paced environment
- Lift gate experience
Educational Requirements:
- Class “C” driver’s license
- Completed Drivers safety classes
Physical Requirements:
- Lifting: Will be required to lift items up to 75 lbs.
- Pushing/Pulling: Pallet jack or dolly-pulling product out of the trailer
- Standing: To operate controls on equipment
- Sitting: Drive from one location to another
- Climbing: Up and down enter/exit truck up to 18in. high and climb ladder, steps and ramps
- Walking: With pallet jack or dolly
- Squatting: To restack items if needed
- Stooping: To adjust dock ramps
Driver Class B
Responsible for transporting, unloading and staging merchandise at customer locations.
Primary Responsibility:
Maintains a high level of customer satisfaction through timely and accurate deliveries. Ensures proper product returns and accurate invoicing. Ensures deliveries are in accordance with the Department of Transportation (DOT) regulations.
Essential Functions:
- Responsible for the transportation of products to customer locations
- Unloads, stages and verifies products properly at customer locations
- Ensures proper documentation of all returns
- Delivers all returned product and empty totes back to the warehouse daily
- Accountable for all assigned company assets
- Truck equipment/inventory
- Service and appearance
- Record retention and maintenance requirements
- Follows all operational and quality control procedures
- Maintains all government requirements
- Performs all other duties as assigned
Qualifications
Experience and Skills:
- 2-3 years driving experience with class B license
- Able to communicate effectively with customers and coworkers
- Ability to work with little supervision
- Excellent verbal communication
- Maintains professional appearance
- Ability to read maps
- Able to multi-task and work in a fast-paced environment
- Lift gate experience
Educational Requirements:
- Class “B” driver’s license - CDL
- Completed Drivers safety classes
Physical Requirements:
- Lifting: Will be required to lift items up to 75 lbs.
- Pushing/Pulling: Pallet jack or dolly-pulling product out of the trailer
- Standing: To operate controls on equipment
- Sitting: Drive from one location to another
- Climbing: Up and down enter/exit truck up to 18in. high and climb ladder, steps and ramps
- Walking: With pallet jack or dolly
- Squatting: To restack items if needed
- Stooping: To adjust dock ramps
The above statements reflect the general duties and responsibilities necessary to describe the principal functions of the job, as identified, and shall not be considered an exhaustive list of job responsibilities which may be inherent in the job. Responsibilities are subject to change.
Driver Class A
General Summary:
Reports to Transportation Supervisor
Responsible for transporting, unloading and staging merchandise at customer locations.
Primary Responsibility:
Maintains a high level of customer satisfaction through timely and accurate deliveries. Ensures proper product returns and accurate invoicing. Ensures deliveries are in accordance with the Department of Transportation (DOT) regulations.
Essential Functions:
- Responsible for the transportation of products to customer locations
- Unloads, stages and verifies products properly at customer locations
- Ensures proper documentation of all returns
- Delivers all returned product and empty totes back to the warehouse daily
- Accountable for all assigned company assets
- Truck equipment/inventory
- Service and appearance
- Record retention and maintenance requirements
- Follows all operational and quality control procedures
- Maintains all government requirements
- Performs all other duties as assigned
Qualifications
Experience and Skills:
- 2-3 years driving experience with class A license
- Able to communicate effectively with customers and coworkers
- Ability to work with little supervision
- Excellent verbal communication
- Maintains professional appearance
- Ability to read maps
- Able to multi-task and work in a fast-paced environment
Educational Requirements:
- Class “B” driver’s license
- Completed Drivers safety classes
Physical Requirements:
- Lifting: Will be required to lift items up to 75 lbs.
- Pushing/Pulling: Pallet jack or dolly-pulling product out of the trailer
- Standing: To operate controls on equipment
- Sitting: Drive from one location to another
- Climbing: Up and down enter/exit truck up to 18in. high and climb ladder, steps and ramps
- Walking: With pallet jack or dolly
- Squatting: To restack items if needed
- Stooping: To adjust dock ramps
The above statements reflect the general duties and responsibilities necessary to describe the principal functions of the job, as identified, and shall not be considered an exhaustive list of job responsibilities which may be inherent in the job. Responsibilities are subject to change.
Warehouse Marketing Coordinator
Warehouse Marketing Coordinator
The Warehouse Marketing Coordinator oversees administrative tasks, marketing activities, and promotional materials to ensure efficient execution of marketing strategies and operational efficiency.
Primary Responsibilities: The Warehouse Marketing Coordinator supports the Category Management team by handling administrative tasks and marketing activities. This includes managing Planograms (POGs) and coordinating promotional materials. This role is pivotal in ensuring the smooth execution of marketing strategies and enhancing operational efficiency.
Essential Functions:
Planogram (POG) Management:
- Assist in the maintenance and updating of Planograms in collaboration with Category Managers.
- Communicate relevant information to members.
- Communicate the availability of updated planograms to the reset team.
Marketing Coordination:
- Collaborate with Category Managers to ensure no gaps of promotional and new items for featured promotions.
- Design all advertising materials based on promotional information provided by Category Management team, to include but not limited to monthly magazine, weekly newsletter, app ads, in-house advertising and social media. Review and proof final magazine layouts for accuracy, making necessary adjustments.
- Assist in managing printing and distribution by collaborating with external vendor.
- Assist the Category Management Team to coordinate the execution of promo endcaps.
- Coordinate the communication of promo pricing to applicable internal teams.
Events Coordination:
- Coordinate with vendors participating in seasonal events and administer promotional submissions.
- Ensure smooth event planning and execution by coordinating details, communicating with members, vendors and internal stakeholders, and overseeing signage and décor
- Act as liaison for trade shows
Qualifications
Experience and Skills:
- Minimum of 3 years of experience in a marketing coordination or administrative support role, ideally in a warehouse or retail setting.
- Strong organizational skills with the ability to manage multiple tasks and deadlines effectively.
- Excellent communication and interpersonal skills.
- Proficiency in graphic design software and Microsoft Office Suite.
- Ability to work efficiently in a fast-paced, team-oriented environment.
Educational Requirements:
- Bachelor’s degree in Business Administration, Marketing, or a related field.
Physical Requirements:
- Ability to stand or sit for extended periods.
- Occasional light travel.
- Prolonged periods working at a computer.
Additional Information:
- Number of Openings: 1
- Starting Date: Immediate
The above statements reflect the general duties and responsibilities necessary to describe the principal functions of the job, as identified, and shall not be considered an exhaustive list of job responsibilities which may be inherent in the job. Responsibilities are subject to change.
Stocker
Stocker
General Summary:
Reports to Floor Supervisor
Accountable for replenishment and upholding the quality and standards of goods in the store.
Primary Responsibility:
Responsible for the flow of merchandise from the point of delivery to the sales floor or internal destination. Also responsible for unpacking, processing, organizing, and storing merchandise. Ensures that products are easily accessible, visually appealing, and constantly available.
Essential Functions:
• Enhances the brand image of both the products and the store, and positively impact the customer experience
• Ensures that all items are stocked and area is ready for customers to shop
• Ensures that warehouse is clean and safe to shop
• Sorts grocery items and assigns them with relevant labels and price tags
• Stacks goods in an organized manner in the store shelves
• Maintains replenishment of products in a timely manner
• Keeps products rotated and maintains product quality
• Ensures perishable goods are stored at the appropriate temperature
• Maintains regular inventory counts.
• Prominently displaying promotional offers
• Reports damages and discrepancies to the supervisor
• Co-coordinating work functions with the sales team and other departments
• Fronting and facing products
Qualifications
Experience and Skills:
• 2-3 years’ experience working with scanners and in a large distribution company
• Excellent written and verbal communication abilities
• Ability to effectively manage time, meet targets and work in a team
• In compliance with the food and safety regulations
Educational Requirements:
• High school diploma or equivalent
Physical Requirements:
• Prolonged walking and standing for 8 continuous hours including but not limited to a concrete or tile surface
• Product replenishing which includes frequent bending, stooping, crouching, reaching, balancing, pushing and pulling
• Must be able to lift 50 lbs.
The above statements reflect the general duties and responsibilities necessary to describe the principal functions of the job, as identified, and shall not be considered an exhaustive list of job responsibilities which may be inherent in the job. Responsibilities are subject to change.
Cashier
Cashier
General Summary:
Reports to Front End Supervisor
Accurately process sales and payments for goods/services and provide receipts to customers.
Primary Responsibility:
Ensures accurate scanning of all items being purchased. Responsible for handling all payments and transactions correctly. Accountable for accurately balancing cash tray daily.
Essential Functions:
- Greets and acknowledges each customer
- Assists customers where possible
- Provides answers to product and payment-related queries
- Refers customers to the right person to answer queries and deal with any problems
- Process payments according to company procedure
- Issues receipts for payments received
- Accurately calculates discounts and special offers
- Stays up to date on all promotions and special offers
- Balances sales and receipts according to company procedure
- Maintains accurate records of transactions
- Maybe required to assist in other areas such as shelf stocking, product display, pricing and clean-up
Qualifications
Experience and Skills:
- Ability to complete assigned shifts
- Desire to grow in job, good judgment, adaptability, and organized
- Basic mathematical knowledge
- Some experience dealing with money preferable
Educational Requirements:
- High School Diploma or equivalent
Physical Requirements:
- May be standing or sitting for extend period of times
- Some days of prolonged walking
- Must be able to lift 50 lbs.
The above statements reflect the general duties and responsibilities necessary to describe the principal functions of the job, as identified, and shall not be considered an exhaustive list of job responsibilities which may be inherent in the job. Responsibilities are subject to change.
GHRA Corporate Offices
12790 S. Kirkwood Rd., Stafford, TX 77477
Category Management Specialist
General Summary:
Reports to the Director of Category Management
The Category Management Specialist position will develop and maintain planograms across all product categories for use by GHRA member stores using computerized space planning software to maximize overall space to sales.
Primary Responsibility:
This role will support our members with two critical functions. The first is to leverage our internal plan-o-gram tool to maximize sales and profit through offering the optimal product mix, as determined by category managers. Secondly, you will manage a smaller revenue DSD category and assume P&L ownership of assigned categories and analytical support for the Category Management team.
The Planogram Analyst will participate in annual category reviews with the category managers by providing analytical insights and supporting merchandising standards. This role will also be responsible for the publication of the planograms to the category managers and members. Long term, the Planogram Analyst will partner with the Market Sales Manager to address store-specific needs.
Essential Functions:
- Communicate and work directly with the category managers and suppliers to create and maintain planograms for all product categories
- Utilize computerized space planning software, according to merchandising and planogram standards
- Efficiently optimize sales performance
- Provide Category Review data from pertinent sources
- Maintain communication with all category managers to stay on track according to the planogram refresh calendar
- Manage planogram calendar, monitor project progress, resolve issues to ensure deadlines are met
- Manage and optimize the replacement and discontinued item process
- Oversee the marketing, merchandising, promotion, planning, and communication of the respective items in an assigned category or categories that drive the profit and loss statements for stores.
- Create and implement plans, annual or otherwise, that support and align with GHRA’s broader marketing strategies.
- Develop and maintain strong supplier relationships.
- Perform additional tasks as required
Experience and Skills:
- 2+ years of computerized space planning software (JDA, Apollo, etc) experience preferred
- Solid understanding of retail (c-store or grocery) product placement and store execution
- 1+ year(s) of Microsoft Office, including advanced Excel experience required
- Excellent analytical skills
- Excellent planning and organizational skills
- Strong attention to detail while working in a very fast-paced environment
- Good communications skills
- Ability to work with minimal supervision
- Open to change as business demands require
Educational Requirements:
Bachelor’s Degree preferred
Physical Requirements:
- May be standing or sitting for extend period of times
- Occasional light travel
- Extended period of time working in front of computer monitor
SR. Category Manager
General Summary:
Reports to Director of Sales and Marketing
We are seeking a highly experienced and strategic Senior Category Manager to join our organization. As a Senior Category Manager, you will be responsible for developing and executing category strategies to maximize profitability, optimize assortment, and enhance the overall customer experience. This role requires strong analytical skills, market knowledge, and the ability to collaborate effectively with cross-functional teams.
Primary Responsibility:
- Category Strategy Development: Develop and implement comprehensive category strategies aligned with the overall business objectives, considering market trends, customer insights, and competitive landscape.
- Assortment Planning: Analyze market data, consumer trends, and sales performance to determine optimal product assortment for each category. Collaborate with vendors and internal teams to ensure a well-balanced assortment that meets customer needs and drives sales growth.
- Vendor Management: Build and maintain strong relationships with suppliers and negotiate favorable terms and conditions, including pricing, promotional support, and exclusivity agreements. Continuously evaluate vendor performance and make recommendations for improvement or alternative suppliers as necessary.
- Pricing and Promotions: Develop pricing strategies to maximize category profitability while remaining competitive in the market. Collaborate with marketing and sales teams to plan and execute effective promotional activities that drive category sales.
- Inventory Management: Monitor inventory levels, analyze sell-through rates, and make data-driven recommendations to optimize inventory levels, reduce stock-outs, and minimize excess inventory.
- Market Analysis: Conduct regular market research and analysis to identify emerging trends, consumer preferences, and competitive landscape. Leverage insights to make data-driven decisions and proactively identify opportunities for growth.
- Cross-functional Collaboration: Collaborate with various teams, including marketing, sales, operations, warehouse and finance, to align category strategies with overall business goals. Provide guidance and support to cross-functional teams to ensure successful execution of category initiatives.
- Performance Monitoring: Develop and monitor key performance indicators (KPIs) to track category performance and provide regular reports to management. Identify areas of improvement and develop action plans to address any performance gaps.
- Team Leadership: Provide leadership, guidance, and mentorship to a team of category managers and analysts, fostering a culture of collaboration, innovation, and continuous improvement.
Experience and Skills:
- Proven experience as a Category Manager or in a similar role, with a track record of successfully developing and implementing category strategies.
- Strong analytical skills and proficiency in using market research tools and data analysis techniques.
- In-depth knowledge of category management principles, retail industry trends, and consumer behavior.
- Excellent negotiation and vendor management skills, with the ability to build and maintain strong relationships.
- Strong leadership abilities with the capacity to mentor and develop a team.
- Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization.
- Results-oriented mindset with a focus on driving business growth and achieving targets.
- Highly organized and detail-oriented, with the ability to manage multiple projects simultaneously.
- Excellent understanding of Microsoft Office.
Educational Requirements:
- Bachelor's degree in business administration, marketing, or a related field.
- Master's degree is a plus.
Physical Requirements:
- May be standing or sitting for extend period of times
- Occasional light travel
- Extended period of time working in front of computer monitor
Food Service Operations Specialist
Primary Responsibility: In the Field
Responsible for the quality and consistency in the taste of all food concepts items. Responsible for working with members to help achieve their goals by monitoring operations and performing monthly evaluations and follow-ups. You will also ensure operational standards through guidance and training, improve management skills, and provide sound advice to increase profitability at branded member stores.
Essential Functions:
- Compliance as directed by the Director of Food Services.
- Member Support consistent with Operations Manager directives
- Compliance
- Ensure all team members practice strict recipe adherence and food standards and portion control recommended by the company.
- Ensures all employees associated with a brand are trained, motivated, and empowered to deliver total guest satisfaction.
- Quality control
- Evaluate each assigned store for the correct execution of the brands QSC standards.
- Evaluate each assigned store for the correct execution of the brands QSC standards.
- Evaluate each assigned store for the correct execution of the brands QSC standards.
- Offers effective training for new store openings as well as continuous support.
- Provides effective training and follow-up of new products, programs, and changes.
- Provides effective training and follow-up of new products, programs, and changes.
- Health and Safety
- Upholds company food safety, food handling, and sanitation requirements, to ensure the health and safety of our Guests and employees.
Qualifications
Qualifications
- 21+ years of age
- Minimum 3 years of cooking experience in a busy restaurant.
- Strong Customer Service Skills
- Fluent in English
- Spanish fluency is preferred
- Knowledge of Food Safety and Sanitation
- Valid driver’s license and good driving record
- Candidates must pass a background check, drug screen, and other job requirements.
Educational Requirements:
- High School Diploma or equivalent
- Food Safety Manager Certified and current
Physical Requirements:
- May be driving, standing, or sitting for extended period
- Able to lift, carry, and lower totes weighing up to 50 pounds.
- Assigned territory travel
- Some days of prolonged walking